🔒 Data Privacy

1xn Privacy Policy — Your Information Is Completely Safe With Us

Everything about how your personal information is collected, used, and protected is explained here with full transparency.

Last Updated: January 2026

Our Privacy Commitment

A quick overview of how secure your data is at 1xn

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SSL Encryption Protection

All your data is transferred via 256-bit SSL encryption. No third party can read or intercept your information.

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Your data is never sold

1xn never sells your personal information to advertisers or third parties. Your data is used solely to provide our services.

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PCI-DSS Payment Protection

Your payment information is stored in compliance with international PCI-DSS standards. Card or mobile banking details are never stored directly.

You're in Control

You can view, correct, or request deletion of your information at any time. You have full control over your data.

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Cookie Transparency

A full breakdown of the cookies we use and why is provided here. You have the option to disable all non-essential cookies.

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Transparent Data Collection

We only collect information that is genuinely necessary to provide our services. We never ask for excessive or unnecessary data.

This Privacy Policy 1xn Applies to all services on the platform. By reading this, you will understand exactly what we do and do not do with your information.

1Introduction and Scope

1xn (referred to as "we", "us", or "the platform") is a trusted service for online gaming users in Bangladesh. This Privacy Policy ("Policy") explains what personal information we collect when you use 1xn, how we use it, and how we keep it secure.

By using our services through the 1xn website, mobile app, or any other channel, you are deemed to have accepted this Privacy Policy. If you do not agree with this Policy, please refrain from using our platform.

This Privacy Policy of ours Terms and Conditionsan integral part of -. Both documents should be read together.

Our Commitment: We believe privacy is a fundamental right. At 1xn, every piece of information we collect has a specific purpose — and it is always in service of you.

2What Information Is Collected

1xn collects only the information that is necessary. A detailed breakdown of the personal data we may collect is provided below:

Identity Information

  • Full Name (as per NID)
  • Date of Birth
  • National ID Number (for KYC verification)
  • Passport or Driving License (where applicable)

Contact Information

  • Mobile Number
  • Email Address
  • Residential Address in Bangladesh

Financial Information

  • Mobile Banking Number (bKash, Nagad, Rocket, Upay)
  • Bank Account Number (required for withdrawals)
  • Transaction History

Technical Information

  • IP Address & Device Information
  • Browser Type and Version
  • Login Time and Session Information
  • Gaming Activity Logs
Type of Information Reason for Collection Mandatory?
Name & Date of Birth Identity Verification & Age Confirmation ✅ Yes
Mobile Number OTP verification, communications ✅ Yes
Email Notifications & Password Recovery ✅ Yes
NID / Passport KYC Verification ⚡ On Withdrawals
Payment Information Deposit / Withdrawal ⚡ On Transactions
IP / Device Security & Fraud Prevention 🔄 Automatic

3How We Collect Information

1xn may collect your information in several ways. We always do so transparently:

Directly from You

  • Information provided during account registration
  • Documents uploaded for KYC verification
  • Messages or Tickets Sent to the Support Team
  • Information Provided When Participating in Promotions or Surveys

Automatically

  • Via Cookies and Tracking Pixels While Browsing the Platform
  • Device information collected at login via app or website
  • Log data during gaming sessions

From Third Parties

  • Transaction Confirmation from Payment Provider
  • KYC results from identity verification services
  • Risk assessment from fraud detection systems
About Cookies: We use only essential and functionality-enhancing cookies. No advertising or tracking cookies are used. See Section 6 below for full details.

4Purpose of Data Use

1xn uses your information only for the purposes listed below. It is never used for any unauthorized or undisclosed purpose:

Service Delivery and Operations

  • Account Creation & Verification
  • Processing Deposits & Withdrawals
  • Keeping Gaming Services Running
  • Providing Customer Support

Security & Compliance

  • Fraud & Anti-Money Laundering (AML) Prevention
  • Detecting Multiple Accounts
  • Compliance with Legal Obligations
  • Age Verification (18+)

Service Improvement

  • Platform Performance Analysis
  • Improving User Experience
  • Planning New Features

Contact

  • Sending Important Account Notifications
  • Sending Promotional Offers (you can opt out at any time)
  • Sending Security Alerts

5Data Sharing Policy

1xn never sells your personal information. However, there are certain circumstances under which we may share it:

Who It May Be Shared With

  • Payment Provider: bKash, Nagad, Rocket & Upay — for transaction processing only
  • KYC Service Provider: For Identity Verification
  • Game Provider: For operating gaming services (limited data)
  • Law Enforcement Agencies: By court order or legal obligation
  • Fraud Prevention Agencies: For Investigating Suspicious Activity
Third-Party Agreements: All third parties we work with are required to sign a strict data protection agreement. They may not use your information beyond its specified purpose.

What We Never Do

  • Selling Information to Advertisers
  • Sharing Information with Marketing Agencies
  • Sharing information with other gaming platforms
  • Disclosing your information without consent (except where required by law)

6Cookies & Tracking

Cookies are small text files stored in your browser. 1xn uses the following types of cookies:

Cookie Type Purpose Duration
Essential Cookies Maintaining Login Sessions and Security At the End of Session
Functional Cookies Remembering Language and Preferences 1 Year
Analytics Cookies Helping Improve the Platform 6 Months
Security Cookies Detecting Fraud & Bots 30 Days
Cookie Controls: You can delete or block cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain platform features.

7Data Retention Period

1xn does not retain your information longer than necessary. The retention periods for different types of data are outlined below:

  • Account Information: For the duration the account is active and 5 years after closure
  • Transaction History: Up to 7 years as required by legal obligations
  • KYC Documents: 5 years after account closure
  • Support Ticket: 2 Years After Resolution
  • Gaming Logs: 3 Years (for Dispute Resolution)
  • Cookie Data: By cookie type (see above)

Once the designated retention period expires, your data is automatically and securely deleted or anonymized so that you can no longer be identified.

8Your Rights

You have the following rights regarding your personal information at 1xn:

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Right to Access

You have the right to know what information we hold about you.

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Right to Rectification

You can request corrections to inaccurate or outdated information.

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Right to Erasure

You may request deletion of your data where there is no legal obligation to retain it.

Right to Restrict Processing

You may request that the use of your data be restricted under certain circumstances.

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Data Portability

You may request a copy of your information in a standard, portable format.

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Right to Object

You can opt out of marketing communications at any time.

How to Exercise Your Rights: To exercise any of the rights above, please open a ticket with our support team. We are obligated to respond within 30 days.

9Minor's Privacy

1xn strictly does not serve anyone under the age of 18. We do not knowingly collect personal information from minors.

  • Age is verified at the time of registration
  • Age is Verified via KYC in Suspicious Cases
  • Accounts found to belong to minors are closed immediately
  • Any data collected from a minor is permanently deleted

If a parent believes their child has accidentally created an account, please contact our support team immediately.

10Security Measures

1xn uses industry-leading technology and practices to protect your information:

  • 256-Bit SSL/TLS Encryption: All Data Transfers are Encrypted
  • AES-256 Encryption: Sensitive data stored in databases
  • Two-Factor Authentication (2FA): Additional Security Layer at Login
  • Firewall & DDoS Protection: Protection Against External Attacks
  • Regular Security Audits: Audited by Third-Party Experts
  • Restricted Access: Only Authorized Staff Can Access Your Data
  • PCI-DSS Compliance: International Standards for Payment Information
Your Responsibilities: Never share your password with anyone. If you notice any suspicious activity, contact our support team immediately. Security is a shared responsibility.

11Policy Changes

1xn reserves the right to update this Privacy Policy at any time. When changes are made:

  • The "Last Updated" date at the top of this page will be revised accordingly
  • You will be notified by email of any significant changes
  • A notice may be displayed on the website homepage
  • Continued use of the platform after changes are made will be considered acceptance of the updated policy

We recommend visiting this page regularly to stay up to date with the latest Privacy Policy.

12Contact

For any questions, requests, or complaints regarding this Privacy Policy, please get in touch with us:

  • Email: [email protected]
  • Live Chat: Available on the Platform 24/7
  • Support Ticket: By logging into your account and submitting a request via the ticket system

We typically respond to all requests within 24–48 hours. Privacy-related requests receive a formal response within a maximum of 30 days.

For quick assistance: Live chat support is the fastest way to get a response. For formal data-related requests, send an email with "Privacy Request" in the subject line.
🎮 Start Safely

Your Data Is Safe — Join 1xn Now

Your privacy is fully protected at 1xn. With SSL encryption, strict data policies, and 24/7 support, we've got you covered. Enjoy Sports Betting, Live Casino, and slots with complete peace of mind.

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SSL Secured
256-Bit Encryption
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No Sale of Data
Never to third parties
Your Control
Delete at Any Time
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24/7 Support
Always Here for You
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