1xn Terms and Conditions — What You Need to Know Before Using the Platform

1General Terms & Conditions

1xn (hereinafter referred to as the "Platform") is an online gaming service provider operating in Bangladesh. These Terms and Conditions ("Terms") apply to all use of the 1xn Platform and its services.

By using the 1xn website or app, you confirm that you have read, understood, and agreed to these Terms. If you do not agree with any part of these Terms, please refrain from using our Platform.

1xn reserves the right to modify these Terms and Conditions at any time. Notice of changes will be posted on the website. Continued use of the Platform after any changes constitutes your acceptance of the updated Terms.

These Terms have been provided in English for the convenience of users in Bangladesh. In the event of a legal dispute, the original English version shall prevail.

2Account Register

Providing accurate and complete information is mandatory when creating an account on 1xn. Registering with false information is a direct violation of these Terms and Conditions.

Information Required for Registration

• Full Name (as per National ID)
• Date of birth (to confirm age)
• Active Mobile Number
• Valid email address
• Residential address in Bangladesh

One Account Policy

Each person may operate only one account. If multiple accounts are found belonging to the same person, all accounts will be closed and all bonuses forfeited. Multiple accounts within the same household or on the same device are also subject to review.

Identity Verification (KYC)

KYC verification may be required before making a withdrawal or processing transactions above a certain amount. You will need to submit one of the following documents:

• National ID Card (NID)
• Passport
• Driving License

3Age & Eligibility

You must be at least 18 years old to participate on the 1xn Platform. We are firmly against underage gaming and committed to responsible gaming.

1xn may request age verification at any time. Your account may be temporarily suspended until verification is complete. If you are found to be a minor, your account will be closed and any deposited funds may be refunded.

4Deposits & Withdrawals

1xn currently supports deposits and withdrawals via bKash, Nagad, Rocket, and Upay. All financial transactions are processed through secure, encrypted channels.

Deposit Policy

• Minimum Deposit: BDT 200
• Deposits are generally credited to your account instantly
• No additional charges apply on deposits
• Only payment methods registered in your own name may be used

Withdrawal Policy

• Minimum Withdrawal: BDT 500
• Processing time: 15 minutes to 72 hours
• KYC verification is mandatory for the first withdrawal
• Withdrawals will only be processed to the same payment method used for the deposit
• Additional charges may apply on withdrawals (depending on the payment provider)

5Bonuses & Promotions

1xn offers a variety of bonuses and promotions. Each bonus comes with its own terms and conditions, which you should read carefully before claiming.

General Bonus Terms

• Welcome Bonus is available to new members only
• Each bonus has a specified wagering requirement (typically 20x–40x)
• Each bonus has a specific validity period — bonuses expire automatically once the period ends
• Winnings from Free Spins may also require wagering before withdrawal
• Multiple bonuses may not be applicable at the same time

Bonus Abuse

1xn reserves the right to cancel bonuses and close accounts if bonus abuse is detected, such as bonus hunting or attempting to claim bonuses across multiple accounts.

6Gaming Rules

All games on 1xn operate using internationally certified RNG (Random Number Generator) technology. Every game outcome is completely fair and automated.

Sports Betting

• Bets cannot be cancelled once placed (with limited exceptions)
• Odds may change up until the bet is placed
• Bets will be refunded if a match is cancelled or postponed
• Bets placed during live betting remain valid if the internet connection is lost

Casino Games

• Each game has a set RTP (Return to Player) rate — viewable in the game information
• Funds for games cancelled due to a technical error will be refunded
• If a disconnection occurs during a game, the result will apply once the game is completed

7Prohibited Activities

The following activities are strictly prohibited on the 1xn Platform. Anyone found involved may have their account suspended, balance forfeited, and face legal action where necessary.

Detailed List of Prohibited Activities

• Playing games using bots, scripts, or automation software
• Using multiple accounts to abuse bonuses
• Allowing a third party to access or use your account
• Money laundering or using funds from illegal sources
• Attempting to hack or carry out a cyber attack on the platform
• Providing false KYC information
• Attempting to steal account credentials from other members
• Using fraudulent payment methods

8Account Closure

Voluntary Closure

You may request to close your account at any time. Any remaining balance should be withdrawn before the account is closed.

Closed by 1xn

1xn may temporarily or permanently suspend an account under the following circumstances:

• Violation of Terms and Conditions
• Providing a false identity or misleading information
• Fraudulent Activity
• KYC Verification Rejected
• For legal or regulatory reasons

Self-Exclusion

As part of responsible gaming, you can request to exclude yourself from the platform for a set period. Self-exclusion is available for durations ranging from 6 months to 5 years.

9Privacy & Data Protection

1xn takes the protection of your personal information seriously. We never sell your data or share it with unauthorized third parties.

• All data is secured with SSL encryption
• Payment information is stored in compliance with PCI-DSS standards
• Your information is used solely to provide services and meet legal obligations
• For more details, visit our Privacy Policy Read

10Limitation of Liability

1xn is not liable for the following:

• Any losses caused by issues with your internet connection or device
• Third-Party Game Provider Technical Failure
• Service Disruption Due to Force Majeure
• Any losses arising from sharing your account details with others
• Financial losses from gaming — gaming carries risk and the possibility of financial loss is always present

11Dispute Resolution

If a dispute arises, please contact our customer support team first. Most issues are resolved within 24–48 hours.

Dispute Process

• Step 1: Open a ticket with the Support Team and provide the details
• Step 2: Our team will begin an investigation within 48 hours
• Step 3: Supporting documents or information may be requested
• Step 4: The final decision will be communicated via email or through your account

If you are not satisfied with our decision, you have the option to resolve the dispute through an independent third party. 1xn is committed to fair and transparent dispute resolution at all times.

12Terms & Conditions Update

1xn reserves the right to modify, amend, or update these Terms and Conditions at any time. For significant changes:

• A notice will be displayed on the website homepage
• A notification of the change may be sent to your registered email address
• The date of the change will be updated at the top of the page
• Continued use of the platform after any changes will be considered acceptance of the updated terms and conditions

We recommend visiting this page regularly. For any questions regarding these Terms, please reach out to our support team.